How do I sign up?
Opening an account is free, simple and quick. All you need to do is fill out the online registration form with your details. Once you register, you will receive a confirmation email in which you will be asked for follow the link provided to confirm your account. Once you have done so, you will be able to login to our secure client area and fund your account in the Deposit section.
How long does it take to open an account?
Opening an account will only take a few minutes from start to finish.
What are the different account types that you offer?
Options Rider offers five main account types: Silver, Gold, Platinum and Titanium. Each account offers different benefits depending on the account size. All account types provide you with free training, a dedicated account manager and client support.
Do you offer Islamic Trading Accounts?
Yes, we offer Islamic trading accounts that comply with Sharia law. Our Islamic accounts permit traders to open positions without getting charged interest or fees for doing so. We also do not charge for any additional fees associated with this account type.
Do you offer any training?
Yes! Here at Options Rider we offer our clients a variety of training options, from one-on-one training sessions with your account manager to training sessions with our Chief Trader's desk. Contact your account manager today in order to better understand the level of training that will be suitable for you.
I forgot my password, what should I do?
You can always reset your login details in the case that you have forgotten them. In order to reset your password you can simply go to LiveChat support and they can help you or you can send an email to firstname.lastname@example.org. In the title of the email please state “Reset Password” . In the body of the email please include your name as used on the account and your email address as used on the account. You will be sent a password within 24 hours.
How do I change my password?
You can always change your login details in the case that you have forgotten them. In order to change your password you can simply go to LiveChat support and they can help you or you can send an email to email@example.com. In the title of the email please state “Change Password” . In the body of the email please include your name as used on the account and your email address as used on the account and the new password you would like. You will be sent a password within 24 hours.
How can I update my personal details?
You can always change your personal details. In order to change your personal details you can simply go to LiveChat support and they can help you or you can send an email to firstname.lastname@example.org. In the title of the email please state “Change Personal Details” . In the body of the email please include your name as used on the account and your email address as used on the account and the any new details you would like changed. You will be sent a password within 24 hours.
What are binary options?
Binary options, or digital options as derived from their name, are options that pay out a fixed return depending on whether a certain condition has been fulfilled by the time the option expires. For example, you can speculate for $100 that the price of EUR/USD will be higher than the current last price at the expiry of the trade. If you are correct, you earn up to 85% payout on your initial investment. On the other hand, if at expiration the EUR/USD's last price is lower than the current last price, you may keep up to 15% of your initial investment amount.
How can I view my trading history?
You can find your trading history information in the Account section under the My Trades option.
How can I view my account transaction history for credits and charges?
You can find your transaction history within the Account section under the Balance History tab.
How can I view my balance?
The upper right corner of the trading area will show your balance. Alternatively, you can have a more detailed view by clicking on the Balance History tab in the Account section.
What is the payout for the options traded?
We offer payouts of up to 85% on successful trades (options that expired in-the-money), and anywhere from 0% to 15% rebates for unsuccessful trades (options that expired out-of-the-money).
What is a call option?
An option that yields a profit when the option price (strike price) closes higher than the level it was purchased at. If it closes at exactly the same price, the original investment amount is returned to the client.
What is a put option?
An option that yields a profit when the option price (strike price) closes lower than the level it was purchased at. If it closes at exactly at the same price, the original investment amount is returned to the client.
What is an 'in-the-money' expiry?
A financial term to describe a profitable closed trade. In the case of binary options, a CALL option that expired above the option price at purchase or a PUT option that expired below the option price at purchase.
What is an 'out-of-the-money' expiry?
A financial term to describe an unprofitable or losing closed trade. In the case of binary options, a CALL option that expired below the option price at purchase or a PUT option that expired above the option price at purchase.
What is an 'at-the-money' expiry?
A financial term to describe a binary options trade in which the price at expiration is identical to the strike price. In such a scenario the initial investment amount is fully returned to the trader.
What is the investment amount?
The amount of money invested in an option.
What kinds of assets are traded on the platform?
The type of assets traded may change from time to time, based on shifts and developments in the global financial environment and occasionally on request from our clients. In general, we offer a variety of assets to trade:Forex (FX) currency pairs including: EUR/USD, GBP/USD, USD/CHF, GBP/JPY, AUD/USD, EUR/JPY and more. Stock options on assets including: Barclays, BP, HSBC, BHP Billiton, Macquarie Group, Rio Tinto, Lloyds, Mastercard, Macy's, China Petroleum, and more. Commodity options on assets including: Gold, Silver, Crude Oil, Natural Gas Futures, Copper Futures, and more. Index options on assets including: FTSE 100, Dow Jones, S&P 500, CAC 40, MICEX, and more.Please visit our Asset Index page to see the full list of what assets we offer and the available times to trade them.
What is the expiry time?
The expiry time is the time (and date) at which an option expires. The site's expiry times are shown according to GMT time zone.
Why do some assets have different payouts, isn't the risk the same?
We offer payouts that reflect varying market conditions, including trading volumes, the number of active traders in a market, and other factors. Although we try to keep payouts as consistent as possible, the payouts may be adjusted lower or higher due to changing market conditions or current promotions.
Does the sentiment indicator represent an analysis done by professionals, or simply the trades made by people on your sites?
The Sentiment Indicator provides you with a general sign of the direction most traders on our platform are taking at any given time. This feature should be used as a compliment to other market tools such as our daily market reports and market updates from your account manager.
Do you offer barrier options?
We do not currently offer barrier options. However, we do offer above/below binary options as well as 60-second trades.
Is it possible to open a call and put option on the same option?
Yes, it is possible to take a call and put option on the same option during the same hour. Please become familiar with our terms and conditions in regards to trading restrictions.
Where do I deposit funds and what are my deposit options?
All deposits are made by Bank Wire. This is for the safety of your deposit and your personal information
What are the currency options when depositing?
Clients may make deposits in US dollars (USD), Euros (EUR), Sterling (GBP) or Australian dollars (AUD). Your account will be based on the currency that you deposit in.
Is there a fee for depositing funds into my account?
We do not charge any fees for depositing funds into your trading account.
What is the fee to withdraw funds from my account?
Withdrawals are free of charge.
Where do I deposit funds and what are my deposit options?
In order to deposit funds into your account, login to your account and click on the Deposit button on the right hand side, or within the Quicklinks menu. Deposits can be made using Bank Wire.
What are the currency options when depositing?
Clients may make deposits in US dollars (USD), Euros (EUR), Sterling (GBP) or Australian dollars (AUD). The currency selection will be based on your registration and fixed thereafter. Please note that all trading activity will be shown in USD and any deposits other than USD will be converted to USD at the exchange rates of that day.
What is the minimum deposit?
The initial minimum deposit amount is USD 3000, EUR 3000, GBP 3000or AUD 3000.
What is the maximum deposit?
The maximum deposit amount at any one time is USD 500,000, EUR 500,000, GBP 500,000 or AUD 500,000.
Do you accept PayPal?
We do not currently accept PayPal. Deposits can be made via wire transfer.
I received an error in depositing funds. What do I do?
If you have received an error while trying to deposit funds, you may need to contact your bank in order to verify that the international transaction is allowed and that the funds are available. For further assistance please contact our support desk at email@example.com.
How can I make a withdrawal?
In order to make a withdrawal, you can click here to download our withdrawal form. Once you have completed the withdrawal form, you can email it bank to firstname.lastname@example.org.
What are the withdrawal methods?
We first and foremost attempt to pay back to the original source from which your deposits were made. Funds can only be transferred to a bank account held in the same name as your Options Rider trading account and will not be transferred to third parties.
Can I withdraw funds via credit card back to a bank account?
There is no withdrawal by Credit Card. Once a withdrawal request has been approved, the funds will be sent by bank wire to your nominated bank account.
Can I transfer funds from my account to an account with a different name?
Funds can only be transferred to a bank account held in the same name as your Options Rider trading account and will not be transferred to third parties.
How much time does it take for withdrawals to be processed?
Please allow 7-10 business days for the withdrawal request to be processed.
Is there a minimum withdrawal limit?
Yes, there is a 500 minimum withdrawal limit based on the currency used on the account.
How can I cancel a withdrawal request?
In order to cancel a withdrawal request, send an email to email@example.com
What supporting documents do I need to start trading?
A copy of a valid passport or other official identification document issued by authorities, such as driver's licence, passport or national identity card. The identification document must contain your full name, an issue or expiry date, your place and date of birth and signature.
Do I need to provide my proof of residency?
Yes. In order to fully validate your account and withdraw funds, you will need to provide a utility bill no older than 3 months confirming the address registered with your Options Rider account.
Can I start trading before I submit my supporting documents?
No, you cannot start trading before submitting all required documents to verify your identity.
What are the terms & conditions for bonuses?
Options Rider offers generous welcome bonuses to clients who open a new binary options trading account and begin trading with us. In order for bonus funds to be released as cash into your account, you will need to trade the required volume. The bonus is pending in the account until the required trading volume is reached. Please see below for required volume per bonus:
50% Bonus: Min. trading volume of 20 times the Bonus Amount
75% Bonus: Min. trading volume of 25 times the Bonus Amount
100% Bonus: Min. trading volume of 30 times the Bonus Amoun
Can you futher explain the different terms I see in the bonus indicator?
The bonus indicator contains a few terms as you see described below:
Available cash - the cash that you have available to trade or withdraw at any time.
Pending bonus - refers to the bonus funds that are pending to be converted to available cash once the trading volume in question has been reached.
Bonus progress bar - This bar indicates the percentage completed of the trading volume in question
Who is Options Rider?
Options Rider is a binary options platform specializing in binary options trading across the world's financial markets. We aim to provide a transparent and honest trading environment for both beginner and experienced traders alike. In order to do so, we uphold to the highest industry standards in terms of safety and security. We at Options Rider value our clients' trading needs and offer dedicated support in order to help you reach your goals.
Where is Options Rider Limited based?
Options Rider is based in Auckland, New Zealand.
The address is:
Auckland Chancery Plaza Level 39,
What are your client support hours?
Our client support is available Monday-Friday and can be reached via email at firstname.lastname@example.org or on LiveChat on the Options Rider website.
Does Options Rider require any documentation from traders to get started?
As part of its emphasis on compliance and integrity, Options Rider follows standard AML/KYC policies which require us to know our clients and their level of risk tolerance, knowledge and financial wherewithal. As such we require all traders to have certified personal information on file. We work with a number of third-party data providers and it is possible that a trader may or may not be required to provide additional, certified documentation validating his or her personal and financial details.
Are my funds restricted in any way?
No, your funds are not restricted in any way, regardless of any bonus you have received. Likewise, withdrawals can be made without restriction.
Do you hold my funds in a segregated bank account?
All client funds are held in a segregated bank account as a part of our quality assurance and emphasis on compliance.
What is a segregated bank account?
A segregated bank account is a separate account used by us to keep our clients' money separate from the firm's money. A segregated account affords our clients an important level of financial protection. Client funds cannot in any way be used towards funding the ongoing operations of the company.
What is the taxation policy for my profits?
Traders are responsible for any taxation liabilities in accordance with their place of residence. Please see our terms & conditions for more details.
How can I contact Options Rider?
You can contact us via email, telephone, live chat or request a call back from a member of our team.
AFFILIATES AND PARTNERS
What is your affiliate program all about?
The Options RiderAffiliate Program is the industry-leading program which offers rewards for affiliates and partners sending traffic and new clients to our trading platform through marketing means.
How do I learn more about your affiliate program?
Please send an email to email@example.com and our affiliate manager will contact you. Alternatively you can visit our affiliate FAQs section to learn more about our rewards plan, payment options and more.